Delivering to UAE, Saudi Arabia, USA, UK, Europe & Japan

All products Dry Fruits Himalayan Pink Salt Basmati Rice Fresh Fruits Wholesale & export

Home  /  FAQ

Questions, answered

Quick answers about ordering, payment, delivery, our products and wholesale supply.

Ordering

How do I place an order?

Add products to your cart and send the order on WhatsApp or by email, or message us directly. We confirm the price, shipping cost and delivery time for your country before anything ships.

Can I order without creating an account?

Yes. You do not need an account. Your cart is saved in your browser and the order is confirmed with you directly.

Are the prices in other currencies exact?

Prices are set in US dollars. Other currencies are an approximate guide, and the final amount is confirmed with your order.

Payment

How do I pay?

After we confirm your order and shipping cost, we share the payment options available for your country, such as bank transfer, a PayPal payment request, JazzCash or Easypaisa in Pakistan, or cash on delivery within Pakistan.

Do I pay before my order is confirmed?

No. We confirm availability, price and shipping with you first. You only pay once everything is agreed.

Shipping and delivery

Which countries do you ship to?

We deliver across Pakistan and ship to the UAE, Saudi Arabia, the UK, Europe, the USA, Japan and other countries. Fresh fruit is seasonal and is not shipped to every country.

How long does delivery take?

Orders are packed within 1–2 business days. Delivery usually takes 2–4 business days in Pakistan, 4–8 to the UAE and Saudi Arabia, and about 7–14 to the UK, Europe, the USA and Japan, depending on customs.

Who pays customs duties and import taxes?

Import duties and taxes depend on your country and are normally paid by the receiver. We tell you what we know before you order.

Products

Where do your products come from?

Our products are sourced in Pakistan and shipped from Lahore.

Is your pink salt for eating or for decoration?

Both, as separate products. Fine salt, coarse salt, grinders and jars are food salt. Salt lamps and decor chunks are for decoration only and are not for eating.

Do your dry fruits contain nuts?

Almonds, cashews, walnuts, pistachios and our dry fruit gift boxes contain tree nuts. Please take care if you have a nut allergy.

Which basmati rice should I choose?

It depends on the dish. Our rice guide compares Super Kernel, 1121, Sella, Steam and Brown basmati in plain words.

Wholesale and export

Do you supply businesses in bulk?

Yes. We supply importers, distributors, supermarkets, restaurants and gift buyers. Use the quote form on our Wholesale page and our team will prepare a quotation.

Can you pack under my own brand?

Private label packing is available on request for pink salt and other products. Share your requirements in the quote form.

Can I get samples?

Samples can be arranged on request before a first wholesale order. The cost and courier charges are confirmed with you.